Standard Safe Chat allows players to type their own messages. Every message goes through a sophisticated filter which blocks inappropriate words and phrases before it can be viewed by other players. Although the filter is continuously updated, comments that could be offensive to some players may occasionally get through. To further protect the security of Standard Safe Chat participants, moderators…

Players with accounts set to Ultimate Safe Chat mode can communicate using the predefined menu of phrases, emotes, actions and greeting cards. They cannot type their own messages. These players can only see other Ultimate Safe Chat messages. There are dedicated Ultimate Safe Chat servers in Club Penguin. To choose one of these servers, look for the speech bubble icon…

Staying safe online is very important. Following the Club Penguin Rules is one way everyone can help keep Club Penguin safe. Anyone found breaking any of these rules will be banned from 24 hours to forever depending on the offense. Member accounts will not be reimbursed for time lost during a ban.

You can display emotes and do actions using keyboard shortcuts. Below is a list of quick keys. Try them out next time you log in to play Club Penguin! Some quick keys are:

Emotes are a great way to communicate with other penguins. Emotes are small icons that display a thought or emotion. Find a list of common emotes when you click the smiley face icon second from the left on your tool bar.

Use Penguin Mail to send postcards to penguins. To access your inbox, simply click the envelope icon at the top left of your screen. You can do everything from your inbox, including:- Send a new postcard – View postcards – Save postcards you’ve received – Send mail to buddies (even when they’re not online!) To send a postcard, open the…

You can chat with friends using the predetermined phrase menu or you can type your own messages. To use the predetermined phrases, click the speech bubble icon on the far left of your screen menu. To type messages you must be set to Standard Safe Chat. Click your mouse inside the chat bar at the bottom, middle of your screen,…

Puffles are small, furry creatures with big personalities. They’re fun to take care of and make great pets for penguins. There are eight types of puffles – each color has a different personality. Some puffles are outgoing and adventurous, while others are more cautious and quiet. Puffles are happy and healthy when they’re given good care. They love to play,…

Every penguin has a player card just like you do. You can pull up another penguin’s player card and use it to interact with them. The icons on the bottom of the card are different actions. Use the smiley icon to send a penguin a buddy invite. When this penguin accepts your invite he/she will be added to your buddy…

To change passwords, chat mode or cancel a recurring membership, visit the manage account area, or while you are logged into Club Penguin, click the icon on your player card menu. This links to the manage account section of the website. A parent account is required to change a password, or chat mode.

While anyone can play Club Penguin for free, members have access to special features in Club Penguin. To find out more about a Club Penguin membership visit our Membership page.

Every two weeks a pin is hidden in Club Penguin. Search for one by yourself or with friends. Look for a small icon—click it to add it to your inventory and display it on your player card.

Club Penguin is full of secrets! To discover them, explore the island and click on items to find unique animations and fun surprises. Remember to check every catalog, the map and the newspaper for more secrets.

Being a Tour Guide is a fun job! You get to show newcomers around the island. To apply, go to the Tour Booth in the Ski Village and take the quiz. You must be at least 45 days old, have a great attitude and want to help others. Once you are accepted, read the Tour Guide manual to learn how…